Legal

Privacy
Policy

Your privacy matters to us. This policy explains what information we collect and how we use, share, and protect it.

Last Updated

September 18, 2026

ONYX Garage Floors ("ONYX," "we," "us") respects your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit our website or request our services.

Information We Collect

We collect information you provide directly to us when you request a quote, contact us, or otherwise interact with our website. This may include your name, phone number, email address, ZIP code, garage size, project type, photographs you upload, and any additional details you share.

We also receive limited technical information automatically, such as your IP address, browser type, and pages visited, which helps us maintain and improve our website.

How We Use Your Information

We use the information we collect to respond to your inquiry, prepare and provide quotes, schedule consultations and installations, communicate with you about your project, and deliver the services you request.

We may also use your information to improve our services, comply with legal obligations, and protect our rights and the safety of our customers.

SMS Text Messaging

With your explicit consent, ONYX Garage Floors may send SMS text messages to the phone number you provide regarding your inquiry, appointments, and services. Message frequency varies, and message and data rates may apply.

You may opt out of SMS messaging at any time by replying STOP to any message. For assistance, reply HELP. Consent to receive text messages is not a condition of purchasing any property, goods, or services.

How We Share Information

We do not sell your personal information. We may share your information with trusted service providers who assist us in operating our business, such as scheduling, communications, and analytics providers, under agreements that require them to protect your information.

We may also disclose information when required by law or to protect our rights, safety, or property.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, respond to your requests, and comply with our legal obligations.

Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information. You may also opt out of certain communications at any time. To exercise any of these rights, contact us using the information below.

Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact ONYX Garage Floors at Greenville, South Carolina, or by phone at (864) ONY-GARAGE.